FAQs
If you require additional details or want to clear up any doubts. Please make contact with us. We look forward to helping you.
Yes
We really appreciate your attention and constantly encourage you to make your best offer to our stone. Simply make your best offer, and we'll gladly take it into consideration and let you know. Customer satisfaction is our primary goal.
We specialize on high quality natural Alexandrite and Gems. We buy from the mines and cut and polish stones ourselves. There is no chance that rough stones from the earth can be man-made.
All our Alexandrite and Gems have been tested by GIA graduate gemologist who confirmed that they are natural Gems. Our 100% positive feedback received in 15 years selling high end alexandrite and Gems jewelry speaks for itself about our integrity and quality of our product.
We give full guarantee that all our Gems stones are 100% natural untreated Gem Stones. You can read our article: HOW-TO-AVOID-FAKE-ALEXANDRITES here Also, any local jeweler can confirm that this stone is earth mined natural Gem Stones in 5 minutes using refractometer.
Yes
Yes, all of our gemstones have been certified by internationally renowned laboratories. and we'll provide to our clients a certificate as well.
Yes
We have access to a broad variety of Ceylon and international Natural Gemstones, therefore we can locate your desired stone in our offline inventories. If not, we would gladly carry out a search for you in accordance with your needs.
Yes
If you require additional information, we would be happy to assist you. If you need additional information, we will provide it to you in a transparent, accurate manner using videos and photographs.
Any import duties, custom fees, taxes or other charges that may be collected for international orders are the responsibility of the customer. Please contact your local customs office for accurate duty and tax information on international orders. You may also find helpful information for estimating taxes and duties on the U.S. Customs Website.