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STANDARD TERMS AND CONDITIONS OF SALE


Payment :

  1. We Using Secure Payment Option. Contact us for payment option. we using PayPal and Payoneer to do all transection. these are the safest and trusted options for to make transections. you can choose bank Transfer also. 
  2. Before making a payment, please get in touch with us via our hotline to gather everything you need to know about the stone. Once you have this information, you can begin to make transections.
  3. Orders cannot be canceled after shipments have been made. because once we've sent the shipment to the courier service, we can't cancel it. You can cancel the order with in 24 hours period time before item shipped. 
  4. If payment is not received within 48 hours of purchase, Magari Gems reserves the right to cancel the order.


Shipping: 

  1. Order at processed Monday through Friday not including public holidays. Once we receive your order we will process it and Mostly our handling times 4-5 business days. Once the order has being dispatched we will send you an email notifying you of the shipment along with your shipment details. Normal Shipping (Free Shipping) will take 25 - 30  Business days. 
  2. Buyers are responsible for all Customs/Duties/VAT Tax/Local Tax – If necessary. We are not responsible for any items detained by customs or delays.
  3. Any import duties, custom fees, taxes or other charges that may be collected for international orders are the responsibility of the customer. Please contact your local customs office for accurate duty and tax information on international orders. You may also find helpful information for estimating taxes and duties on the U.S. Customs Website / Contact your country Customs about Gem Stones customs Duties.


Returns & Exchanges:

  1. Item(s) must be returned in original condition. Please inform us the reason of your dissatisfaction from your  "contact seller" link. Damaged item(s) will not be accepted. International Customers: Please ship via Registered Mail with full insurance only. Return Charges must take from buyers said. we do not pay the return charges. if you returning, you must inform with in 7 days after item(s) arrived to you (late returns not accepting). you will get full refund after item(s) arrived with original condition. THE ITEM SHOULD THEN BE RETURNED WITHIN 14 TO 30 DAYS OR THE RETURN WILL BE CANCELLED. 
  2. We are unable to accept returns or exchanges for custom or personalized orders and items purchased on sale. These products are considered final sale due to their unique, tailored nature and discounted pricing.
  3. The Item should be returned in original condition. Once the item received and verified. Refund will be made within 3 business days. Damaged item(s) will not be accepted.